Your Privacy Matters at 88gb
This Privacy Policy explains exactly what personal data 88gb collects from Bangladesh players, why we collect it, how we store and protect it, and what rights you hold over your own information. We are committed to transparency in every step of how your data is handled.
Privacy at a Glance
Six Core Privacy Commitments
These six principles summarise how 88gb approaches data protection for every registered player in Bangladesh. Full details for each point are provided in the numbered policy sections below.
Minimal Data Collection
88gb collects only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. We do not collect data beyond what serves a clear, documented purpose.
Industry-Grade Security
All data transmitted between your browser and the 88gb platform is protected by TLS/SSL encryption. Stored data is protected by AES-256 encryption at rest. Access to personal data is restricted to authorised personnel on a strict need-to-know basis.
No Sale of Your Data
88gb does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data shared with third parties — such as payment processors and game providers — is shared solely to deliver the services you have requested.
Your Rights, Respected
You have the right to access, correct, or request deletion of your personal data held by 88gb. You may also object to certain processing activities or request a restriction on how your data is used. All such requests are handled within 30 days.
Transparent Cookie Use
88gb uses cookies and similar tracking technologies to maintain session state, remember preferences, and measure platform performance. We disclose every category of cookie used and provide clear instructions for managing your cookie preferences through your browser settings.
Clear Retention Limits
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once the retention period expires, your data is securely deleted or anonymised in accordance with our documented data lifecycle policy.
Notice: This Privacy Policy ("Policy") describes how 88gb ("the Platform", "we", "us", "our") collects, processes, stores, shares, and protects personal data relating to users ("you", "the User") who access the 88gb website at https://88gb.io. By creating an account or using the Platform, you acknowledge that you have read and understood this Policy. This Policy forms part of the 88gb Terms & Conditions and should be read in conjunction with them.
01 Who We Are
88gb is an online entertainment and sports betting platform operated for the Bangladesh market and accessible at https://88gb.io. The platform offers cricket betting, live casino games, slot games, sports markets, and other interactive entertainment products to registered users aged 21 and above.
For the purposes of this Privacy Policy, 88gb acts as the data controller in respect of all personal data collected directly from users through the Platform. Where personal data is processed by third-party service providers (such as payment processors or game software providers), those parties act as data processors operating under contractual obligations that require them to handle your data in accordance with this Policy.
If you have any questions about how your personal data is handled, or if you wish to exercise any of your data rights, you may contact the 88gb data team at [email protected]. All data-related enquiries are treated with priority and responded to within the timelines stated in Section 9 of this Policy.
02 Data We Collect
88gb collects personal data through several channels: directly from you during registration and account management, automatically as you interact with the Platform, and from trusted third parties involved in delivering our services. The categories of data we collect are detailed in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, National ID or passport number | Provided by you during registration and KYC verification |
| Contact Data | Email address, mobile phone number, residential address (district, city) | Provided by you during registration or account updates |
| Financial Data | bKash / Nagad / Rocket account numbers, bank account details, transaction history, deposit and withdrawal records | Provided by you and generated automatically during transactions |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, session duration | Collected automatically via cookies and server logs |
| Usage Data | Pages visited, games played, bets placed, bet amounts, winnings and losses, session timestamps (BST), feature interactions | Collected automatically as you use the Platform |
| Communications Data | Support tickets, chat transcripts, email correspondence with the 88gb team | Created when you contact 88gb support |
| KYC Documents | Scanned copies of National ID, passport photo page, proof of address documents, payment method screenshots | Submitted by you as part of the identity verification process |
Special Category Data: 88gb does not intentionally collect special category data (such as health information, racial or ethnic origin, or religious beliefs) from users. If you voluntarily disclose such information in a support message or other communication, it will be treated with the highest level of confidentiality and used only to resolve the matter you raised.
03 How We Use Your Data
88gb uses the personal data it collects for the specific, documented purposes listed below. We do not use your data for purposes that are incompatible with those originally stated without obtaining your explicit consent or providing fresh notice.
- Account Creation and Management: To register your account, authenticate your identity at login, maintain your account preferences, and manage your session on the Platform.
- Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard, and other supported payment methods; to maintain accurate financial records of all transactions denominated in BDT (৳).
- Identity Verification (KYC): To verify that you meet the 21+ age requirement and are eligible to use the Platform; to satisfy anti-money laundering (AML) obligations by confirming the identity of users before enabling withdrawal functionality.
- Platform Delivery: To serve games from providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi; to display personalised account dashboards, betting histories, and balance information.
- Customer Support: To respond to your support requests, process complaints, and communicate decisions regarding your account, including bonus awards, withdrawal approvals, or account restriction notices.
- Responsible Gaming: To monitor betting patterns for indicators of problem gambling; to enforce self-exclusion periods, deposit limits, and session time limits that you have voluntarily set; to send responsible gaming reminders where required.
- Fraud Prevention and Security: To detect and prevent fraudulent activity, collusion, money laundering, and other prohibited conduct as defined in the 88gb Terms & Conditions; to investigate suspicious account activity and IP patterns.
- Legal Compliance: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and maintain records as required by financial regulations applicable to online entertainment platforms operating in the Bangladesh market.
- Platform Improvement: To analyse aggregated, anonymised usage data to identify areas for improving the Platform's performance, navigation, and game selection; to conduct internal research and testing.
- Marketing Communications: To send you promotional emails, bonus offers, and seasonal campaign notifications (such as Eid, Pohela Boishakh, or BPL tournament promotions) — but only where you have provided explicit consent to receive marketing communications. You may withdraw consent at any time by contacting [email protected].
04 Legal Basis for Processing
88gb processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:
- Contractual Necessity: Processing required to perform the contract between you and 88gb — for example, processing deposits, settling bets, and maintaining your account — is carried out on the basis of contractual necessity. Without this processing, we cannot provide the services you have signed up for.
- Legal Obligation: Processing required to comply with applicable law — including KYC verification, AML record-keeping, and responding to lawful authority requests — is carried out on the basis of legal obligation.
- Legitimate Interests: Processing carried out to protect the Platform from fraud, to maintain system security, to analyse aggregated usage patterns for service improvement, and to enforce the Platform's Terms & Conditions is carried out on the basis of 88gb's legitimate interests, where those interests are not overridden by your own rights and interests.
- Consent: Processing for direct marketing communications and any non-essential cookie placement is carried out on the basis of your explicit, informed consent. Consent can be withdrawn at any time with immediate effect on future processing (though it does not affect processing already carried out prior to withdrawal).
05 Data Sharing and Third Parties
88gb does not sell, rent, or trade your personal data to any third party for their own independent marketing or commercial purposes. Personal data is shared with third parties only in the following circumstances and for the purposes described:
- Payment Processors: Financial data (including bKash, Nagad, Rocket, and bank account details) is shared with the relevant payment processors solely to execute your deposit or withdrawal transaction. These processors are contractually bound to handle your data securely and not to use it for any purpose beyond the transaction.
- Game Software Providers: Technical session data is shared with certified game providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi) to deliver and log gameplay. These providers are bound by data processing agreements and are not permitted to use player data for their own marketing purposes.
- KYC / Identity Verification Services: Where 88gb uses a third-party identity verification provider to process KYC documents, your identity documents and verification data are shared with that provider for the purpose of confirming your eligibility. The provider processes this data as a data processor under strict contractual controls.
- Fraud Prevention Services: Aggregated or pseudonymised data may be shared with third-party fraud detection services to identify patterns of abuse or money laundering activity. No more data than strictly necessary is shared for this purpose.
- Legal and Regulatory Authorities: 88gb may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required by law or in response to a lawful, documented formal request. Where legally permitted, 88gb will notify you of such a disclosure.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of 88gb's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any change to this Privacy Policy that results from it.
No Third-Party Marketing: 88gb will never share your email address, mobile number, or any other contact information with third-party advertisers or data brokers. If you ever receive unsolicited marketing that claims to originate from 88gb partners, please report it to [email protected] immediately.
06 Cookies and Tracking Technologies
The 88gb Platform uses cookies and similar technologies (such as local storage objects and session tokens) to enable core functionality, remember your preferences, and measure how the Platform is used. The categories of cookies employed are described below.
- Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, carry your account authentication token, and remember your language and display preferences. The Platform cannot be used without these cookies, and they do not require your consent.
- Performance and Analytics Cookies: These cookies collect anonymised information about how visitors interact with the Platform — which pages are viewed most frequently, where users navigate after the homepage, and how long sessions last. This data is used solely to improve Platform performance and user experience. These cookies are placed only with your consent.
- Functional Cookies: These cookies remember choices you have made (such as your preferred deposit method or responsible gaming limit settings) so that you do not have to re-enter them at each visit. Functional cookies are placed with your consent.
- Security Cookies: These cookies support 88gb's fraud detection and account security systems. They help identify unusual login patterns (such as a new device or IP address) and trigger additional verification steps when required. These cookies are placed on the basis of 88gb's legitimate security interests.
Managing Cookies: You may adjust your cookie preferences at any time through your browser's settings. Most modern browsers allow you to block all cookies, block third-party cookies only, or clear stored cookies. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your 88gb account. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Edge, and Samsung Internet.
No Third-Party Advertising Cookies: 88gb does not use advertising network cookies, retargeting pixels, or social media tracking widgets on the Platform. No third-party advertising technology has access to your browsing behaviour on 88gb.
07 Data Retention
88gb retains personal data for only as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The table below summarises our standard retention periods by data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | AML record-keeping obligations and potential dispute resolution |
| Financial Transaction Records | 7 years from date of transaction | Financial compliance and audit trail requirements |
| KYC Documents | 5 years after account closure | Regulatory identity verification record requirements |
| Betting and Gaming History | 3 years from date of activity | Dispute resolution, responsible gaming monitoring |
| Support Communications | 3 years from date of interaction | Quality assurance and complaint resolution records |
| Technical / Log Data | 12 months from collection | Security monitoring and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent for marketing communications |
When the applicable retention period expires, 88gb will securely delete or irreversibly anonymise the data in question. Anonymised data (from which you cannot be individually identified) may be retained indefinitely for statistical and research purposes.
In cases where your account has been closed or suspended due to a confirmed breach of the Terms & Conditions, or where an active investigation is ongoing at the time of closure, 88gb reserves the right to extend the retention period for relevant data until the matter is fully resolved.
08 Data Security
88gb implements a layered security architecture to protect personal data from unauthorised access, accidental loss, destruction, or disclosure. Our primary technical and organisational security measures include the following:
- Encryption in Transit: All data exchanged between your browser or device and the 88gb Platform is encrypted using TLS 1.2 or TLS 1.3. You can verify the secure connection by checking for the padlock icon and "https://" prefix in your browser's address bar.
- Encryption at Rest: Personal data stored in 88gb's databases — including identity documents, financial records, and contact information — is encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the encrypted data.
- Access Controls: Access to personal data within 88gb's systems is restricted to authorised personnel only, on a strict need-to-know basis. All internal access is logged, and access logs are reviewed regularly for anomalies. Privileged access requires multi-factor authentication (MFA).
- Password Security: User account passwords are stored as salted cryptographic hashes. 88gb staff cannot view your password in plain text; if you forget your password, it must be reset rather than retrieved.
- Penetration Testing and Vulnerability Management: The 88gb Platform undergoes regular security assessments and penetration testing conducted by qualified information security professionals. Identified vulnerabilities are prioritised and remediated according to their severity level.
- Incident Response: In the event of a confirmed data breach that poses a risk to your rights and interests, 88gb will notify affected users by email within 72 hours of becoming aware of the breach, as per industry best practices. The notification will describe the nature of the breach, the data affected, and the steps being taken to address it.
Your Role in Security: While 88gb takes all reasonable steps to protect your data, you also play an important role. Choose a strong, unique password for your 88gb account, never share your login credentials with anyone, and contact [email protected] immediately if you suspect any unauthorised access to your account.
09 Your Privacy Rights
As a user of the 88gb Platform, you hold a number of rights in respect of your personal data. These rights are described below. To exercise any of them, please contact 88gb at [email protected] with the subject line "Data Rights Request" and include your registered username and a clear description of the right you wish to exercise. 88gb will acknowledge your request within 48 hours (BST) and will provide a substantive response within 30 calendar days.
- Right of Access: You have the right to request a copy of all personal data that 88gb holds about you. We will provide this data in a structured, commonly used, machine-readable format (such as CSV or PDF) within 30 days of your verified request.
- Right to Rectification: If any personal data held by 88gb is inaccurate or incomplete, you have the right to request that it be corrected. Minor contact details (such as your email address or phone number) can often be updated directly through your Account Settings page.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing was unlawful. Please note that this right is subject to 88gb's legal obligations to retain certain records (as outlined in Section 7). Where erasure is not possible in full, 88gb will delete all data that can be erased and explain clearly what is being retained and why.
- Right to Restrict Processing: You may request that 88gb restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being resolved, or where you contest the lawfulness of processing. During a restriction period, 88gb will store your data but not actively process it beyond what is legally required.
- Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your data in a portable format and to request that it be transmitted directly to another data controller where technically feasible.
- Right to Object: You have the right to object to processing based on legitimate interests (including profiling for responsible gaming monitoring) and to processing for direct marketing purposes. Where you object to marketing, 88gb will cease all marketing communications to you within five business days.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
All data rights requests must be submitted by the registered account holder. 88gb reserves the right to request identity verification before actioning a data rights request in order to protect your personal data from unauthorised access by third parties.
10 Children's Privacy
The 88gb Platform is strictly intended for adults aged 21 years and above. 88gb does not knowingly collect personal data from anyone under the age of 21. The registration process includes a date-of-birth field and an age declaration, and KYC verification requires government-issued identity documentation that confirms age.
If 88gb becomes aware that a user under the age of 21 has created an account or provided personal data, that account will be immediately suspended, all data associated with the account will be securely deleted (subject to any legal retention obligations), and any deposited funds will be returned via the original payment method after verification.
Parents and guardians who believe that a minor in their care may have accessed the 88gb Platform are encouraged to contact the support team at [email protected] immediately. 88gb will respond to all such reports within 24 hours and will take appropriate action without delay.
88gb also recommends that parents and guardians make use of parental control software tools to restrict access to online gambling platforms on shared devices or devices used by minors. 88gb supports the Bangladesh responsible gaming community's efforts to maintain safe digital environments for young people.
11 International Data Transfers
88gb's primary operations are directed at the Bangladesh market, and we take all reasonable steps to store and process personal data within secure data centre facilities. However, due to the global nature of certain third-party service providers — including game software providers and fraud detection services — some personal data may be transferred to, stored on, or processed by systems located outside Bangladesh.
Where such transfers occur, 88gb ensures that appropriate safeguards are in place to protect your data. These safeguards include:
- Contractual clauses requiring the recipient to apply data protection standards equivalent to those described in this Policy.
- Due diligence reviews of third-party providers to confirm that adequate data security measures are implemented and maintained.
- Restrictions on the purposes for which transferred data may be used, limited strictly to the delivery of services on 88gb's behalf.
If you would like more information about the specific safeguards applied to international transfers of your data, please contact [email protected] with the subject line "International Transfer Enquiry".
12 Third-Party Links
The 88gb Platform does not currently contain links to third-party websites for advertising or affiliate purposes. All links within the Platform navigate to internal pages within the https://88gb.io domain.
In the event that the Platform is updated to include any outbound links in the future, 88gb will update this Policy accordingly. 88gb wishes to make clear that this Privacy Policy applies solely to the 88gb Platform. If you independently navigate to any third-party website — whether related to game providers, payment processors, or any other party — that website's own privacy policy will govern the data collected there, and 88gb accepts no responsibility for those practices.
13 Updates to This Privacy Policy
88gb reviews and updates this Privacy Policy periodically to reflect changes in our data processing activities, applicable law, or industry best practices. The current version of the Policy is always available at https://88gb.io/privacy-policy, and the effective date at the top of this page reflects when the most recent version came into force.
When material changes are made to this Policy — such as the introduction of a new category of data collection, a new third-party sharing arrangement, or a significant change to user rights — 88gb will notify registered users by email to their registered address and by an in-platform notification at their next login. The notification will summarise what has changed and provide a direct link to the updated Policy.
Your continued use of the Platform after the effective date of a revised Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you should cease using the Platform and contact [email protected] to request account closure in accordance with the 88gb Terms & Conditions.
Previous versions of this Privacy Policy are available on request by contacting [email protected]. 88gb retains archived copies of all previous Policy versions for a minimum of five years.
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 88gb handles your personal data, please get in touch with our data team using the contact details below. We are committed to responding to all privacy-related enquiries promptly and transparently.
Email (plain text — not a link):
[email protected]
Subject line guidance:
For data rights requests, use the subject line: "Data Rights Request — [Your Username]"
For general privacy questions, use: "Privacy Policy Enquiry"
For breach reports or security concerns, use: "Security Concern — Urgent"
Response times: Acknowledgement within 48 hours (Bangladesh Standard Time, UTC+6). Full response within 30 calendar days for data rights requests; within 5 business days for general enquiries.
88gb is committed to resolving all privacy-related concerns internally in the first instance. We encourage you to contact us directly before escalating any concern to a third party. We treat every data rights request seriously and aim to provide clear, complete, and honest responses in every case.
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